The Recycling Factory Privacy Policy
1) Introduction
Welcome to The Recycling Factory (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.therecyclingfactory.com).
By using our website, you agree to the collection and use of information in accordance with this policy.
2) Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide
- Name
- Email address
- Phone number
- Postal address
- Any details submitted via contact forms or account registration
b) Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and tracking technologies
c) Transaction Information
If applicable, details about recycling orders, collections, or payments.
3) How We Use Your Information
We use your information to:
- Provide and manage our services
- Process transactions and collections
- Respond to inquiries and customer service requests
- Improve our website and user experience
- Send updates, promotions, or service-related communications (if you opt in)
- Comply with legal obligations
4) Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests (e.g., improving services, preventing fraud)
5) Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers and partners who help operate our website and services
- Payment processors (if applicable)
- Legal or regulatory authorities when required
All third parties are required to respect the security of your personal data.
6) Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
7) Your Data Protection Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: info@trf-uk.com.
8) Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.
9) Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
10) Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
11) Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from children.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
13) Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
The Recycling Factory
Email: info@trf-uk.com
Telephone: +44 (0)800 091 0696
Address:
The Recycling Factory,
Marsh Lane,
Boston,
Lincolnshire
England
PE21 7TX