Welcome to the Mencap Recycling Page

Mencap is the UK’s leading learning disability charity. We work with people with a learning disability to change laws, challenge prejudice and support them to live their lives as they choose.

Below are a few examples of how recycling your old mobile phones or empty inkjet and toner cartridges could make a difference to someone with a learning disability:

  • £5 a month could pay towards a community adviser giving victims of disability hate crime the confidence they need to talk to the police
  • £10 could help provide a training session for someone to learn how to use public transport on their own
  • £20 could help pay for an advice pack for families who have just found out that their new baby has a learning disability
  • £30 could help to train a nurse to develop the specialist skills needed to care for someone with a learning disability living with an incurable illness

Mencap’s vision is a world where people with a learning disability are valued equally, listened to and included. With your help, Mencap can achieve this – thank you for your support!

For more information please go to www.mencap.org.uk

The scheme is completely free of charge and 100% of the value of all items successfully recycled will be donated to your chosen charity.  There are certain items that are eligible on the charity scheme so please ensure that you check to see if yours is listed.

If your item is listed and you would like to send it into us, please click on the freepost downloadable label below and affix to your own packaging.  Please note that the freepost weight limit is 1kg; if you have multiple items and think that you may exceed this weight limit, you may have to split them into smaller packages.

Inkjet Cartridges
Mobile Phones

If you would like to recycle laser toner cartridges, please contact us on 0800 091 0696.

Please download your freepost label here by clicking on the image below.

Recycling your mobile phones and electronic gadgets
Due to new guidance from Royal Mail, freepost envelopes cannot be used to recycle your mobile phones and electronic gadgets.

Simply insert the battery into the phone/gadget and ensure that the device is switched off. Wrap your mobile phone/gadget in a protective wrapping to prevent accidental activation (e.g. wrap in bubble wrap, protective plastic or tissue paper) and pop in the collection box.

If you think you could fill a box or would like to take a box for your place of work, call The Recycling Factory on 0800 091 0696. If you would be happy to promote the box for members of the public to drop off items, please let us know when ordering and we can display your details on this page.

Alternatively, you can send your phone/gadget to us via Recorded Delivery – simply package your phone in rigid packaging (including a note to explain you wish to recycle for Mencap) to avoid any movement or accident activation during transit and take it to your nearest post office. Your name and address must be clearly visible on the outer packaging. For more information about the Royal Mail’s packaging guidance, please click here (page 23). The address to send your phone via Recorded Delivery is: The Recycling Factory, Marsh Lane, Boston, PE21 7TX.

Recycling in larger volumes
If you are looking to recycle in larger volumes i.e. quantities of 100 or more inkjet cartridges and phones, or quantities of more than 20 laser toner cartridges, you must ensure that you check the lists above to ensure that what you are sending in is accepted on the scheme.  If your items are eligible, please call The Recycling Factory Team on 0800 091 0696 to set up a free recycling account.  Once your account is in place, you will be able to access online instructions on how to package your items and how to arrange a free courier collection.


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